Job Overview:<\/p>\n
As a Clinical Support Specialist, you will be instrumental in driving sales revenues within your assigned territory by providing exceptional clinical support to customers. Your responsibilities will include engaging with customers to enhance sales, service, and overall customer experience. By leveraging your clinical expertise and product knowledge, you will support the development of sales opportunities and ensure effective utilization of our product portfolio. Collaboration with internal and external stakeholders, including Commercial Account Specialists (CAS), will be essential in achieving business objectives and maintaining customer satisfaction.<\/p>\n
Key Responsibilities (not limited to):<\/p>\n
Business Area:<\/p>\n
\u2022 Utilize the sales processes to create a territory plan.
\n\u2022 Ensure assigned sales revenues for that area are achieved.
\n\u2022 Ensure the price principles are applied in their accounts.
\n\u2022 Demonstrates knowledge of the contract and tendering process to benefit our commercial business.
\n\u2022 If a CAS is in the region:
\no Supports the CAS in meetings with allocated customers.
\no Provide relevant data to support opportunity targeting.
\no Applies business acumen in collaboration with CAS to ensure the commercial business plan objectives are achieved.
\no Identify key stake holders in collaboration with CAS to develop value-based opportunities.<\/p>\n
Customer: Territory coverage<\/p>\n
\u2022 Engage with customers to drive sales, service, and customer experience.
\n\u2022 Support our product and service delivery to customers to drive development of sales opportunities.
\n\u2022 Highly clinically and procedural aware, to support and drive sales opportunities by regularly attending clinical cases.
\n\u2022 Provide excellent knowledge of the product portfolio and other possible devices related.
\n\u2022 Responsible for providing service to defined clinical customers.
\n\u2022 Case planning & support using client’s products.
\n\u2022 Be present in the labs and help the staff achieve successful outcomes using client’s products.
\n\u2022 Present and deliver product initiatives.
\n\u2022 Analyze opportunities within the account by case attendance, customer meetings and data.
\n\u2022 Provide technical product training to customers.
\n\u2022 Collects clinical, procedure and competitor data to support business analysis.
\n\u2022 Manages all assets to customers so they meet the company KPI\u2019s.<\/p>\n","protected":false},"excerpt":{"rendered":"
For our Medical Devices customer, we are looking for two experienced Clinical Support Specialists, with extensive Vascular experience. Are you interested in learning more? Please respond! <\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":[],"healthcare-industry":[158,157],"healthcare":[],"class_list":["post-3695","vacatures","type-vacatures","status-publish","format-standard","hentry","healthcare-industry-commercial","healthcare-industry-medical-devices"],"_links":{"self":[{"href":"https:\/\/str-hcrecruitment.nl\/en\/wp-json\/wp\/v2\/vacatures\/3695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/str-hcrecruitment.nl\/en\/wp-json\/wp\/v2\/vacatures"}],"about":[{"href":"https:\/\/str-hcrecruitment.nl\/en\/wp-json\/wp\/v2\/types\/vacatures"}],"wp:attachment":[{"href":"https:\/\/str-hcrecruitment.nl\/en\/wp-json\/wp\/v2\/media?parent=3695"}],"wp:term":[{"taxonomy":"healthcare-industry","embeddable":true,"href":"https:\/\/str-hcrecruitment.nl\/en\/wp-json\/wp\/v2\/healthcare-industry?post=3695"},{"taxonomy":"healthcare","embeddable":true,"href":"https:\/\/str-hcrecruitment.nl\/en\/wp-json\/wp\/v2\/healthcare?post=3695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}